Shipping and Delivery

At Loodeco, we are committed to delivering your orders safely and efficiently worldwide. Please review our shipping policy below for full details.

1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time by Region
Estimated delivery times vary depending on your location:

• United States & Canada: 5–10 business days
• Europe (UK, Germany, France, etc.): 5–12 business days
• Australia & New Zealand: 6–12 business days
• Asia (excluding Indonesia): 4–10 business days
• Middle East: 6–12 business days
• Rest of the World: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, courier delays, or peak seasons.

3. Shipping Fees
Shipping costs are calculated at checkout based on your location and order size. We may offer free shipping promotions from time to time.

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your shipment in real-time.

5. Shipping Partners
We work with trusted global and local courier partners to ensure safe and reliable delivery.

6. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.

7. Delays & Issues
While we aim to deliver on time, delays may occasionally occur due to factors beyond our control, such as customs inspections, weather conditions, or courier disruptions.

8. Incorrect Address
Please ensure your shipping address is complete and accurate at checkout. Loodeco is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery with supporting photos. We will assist you with a replacement or suitable resolution.

10. Contact Us
If you have any questions about shipping, feel free to reach out:
Email: support@loodeco.com